Privacy Policy
This revised Privacy Policy shall enter into force on Jan. 1, 2024.
General Rules
This Privacy Policy contains matters on the processing of data information of service users of MAMMOTH LABS CO., LTD (hereinafter referred to as the “Company”).
Through this Privacy Policy, the company shall explain the purpose and method by which user data is collected, used, provided, and destroyed. The company shall not collect, use, share or store information other than what is notified in the Privacy Policy.
1. Purpose of Collection and Use of Personal Information
The company shall process personal information for the following purposes. The personal information being processed shall not be used for any purpose other than the following purposes, and if the purpose of use is modified, the company shall take necessary measures, including obtaining separate consent, etc. under the Personal Information Protection Act.
1. Management of User/Use of Service/Customers’ Inquiry
Personal identification, confirmation of intent being admitted to membership, age verification, provision of content, record preservation for dispute mediation, settlement of civil complaint including grievances handling, delivery of notices
2. Improvement of service
Maintenance, improvement and management services (including failure response, data analysis and test)
3. Utilization of marketing and advertisement
Provision of advertising information, such as benefit information, various event information, new service information, etc.
2. The Period for Retaining and Using Personal Information
The company shall process and retain personal information within the period of retaining and using personal information to obtain consent from users at the time of collecting personal information or within the period of retaining and using information pursuant to statutes.
1. GM WALLET: 30 days after requesting withdrawal (however, if there is transaction history, it will be retained for 5 years after requesting withdrawal)
Utilization of marketing and advertisement: By denial of receiving advertising information
Retention of personal information pursuant to relevant statutes
3.1. Act on the Consumer Protection in Electronic Commerce.
Records on marks/advertisements: 6 months
Records on withdrawal of contract, admission, etc.: 5 years
Records on payment and supply of goods, etc.: 5 years
Records on handling consumers’ grievances or dispute: 3 years
3.2. Protection of Communications Secrets Act
Records on website visits: 3 months
3.3. Framework Act on National Taxes
Records on books and supporting documents for all transactions prescribed by the tax Acts: 5 years
3. Particulars of Personal Information to be Collected
The company processes the following items concerning personal information.
1.1. Use of the Service
GM Wallet
Mandatory: Wallet address, device information, IP
GMMT Bridge
Mandatory: Wallet address
1.2. Customers’ Inquiry
GM Wallet
Mandatory: E-mail address, Wallet address, Device information, Divice OS and Version
GMMT Bridge
Mandatory: Wallet address
The following information may be collected during service use.
Service use records, access logs, IP information, bad and unlawful use records, PC MAC information, mobile device information (MAC, device personally identifiable information, model name, information of mobile communications business operators, OS information, language and country information, advertisement ID.)
4. Provision of Personal Information
The company shall process users' personal information only within the scope specified in the purpose of collection and use of personal information, and provide personal information to third parties only in cases applying to the user's consent, special provisions of the law, etc., and except for cases of the foregoing, users' personal information shall not be provided to third parties.
5. Destruction of Personal Information
The company shall destroy personal information without delay when the personal information becomes unnecessary due to the expiry of the retention period of personal information, attainment of the purpose of processing thereof, etc.
Notwithstanding the expiry of the retention period of personal information to obtain consent from the users, attainment of the purpose of processing thereof, where the retention of such personal information is mandatory by other statutes or regulations, such personal information shall be transferred to a separate database (DB) or shall be stored in different storage locations. (Refer to the ‘Period for Retaining and Using Personal Information’)
The company shall destroy personal information recorded and stored in the form of electronic files to prevent reproduction thereof, and shall destroy personal information recorded and stored on paper documents by shredding using the shredder or incinerating.
6. Rights and how to exercise such rights of users and legal representatives
Users can exercise their rights, such as requesting the company to access, correct, delete, or suspend processing of personal information at any time.
Users and their legal representatives may withdraw their consent to provide personal information at any time. For withdrawal of their consent on providing personal information, they may withdraw such consent by clicking on the “Withdrawal Menu” within the service. (However, if personal information is destroyed due to withdrawal, such information as created and accumulated while the user used the company's services may also be destroyed.)
With respect to the exercise of rights, if you contact the privacy officer in writing or by email (cs@mammothlabs.io), measures will be taken without delay. However, where there is a justifiable reason, the company may refuse a request to access or correct all or part of the user's personal information. In this case, the company shall notify the user of the intention on refusal and explain the reason.
With respect to the request of correction or erasure of such personal information, the erasure is not permitted where the said personal information shall be collected by other statutes or regulations.
7. Matters concerning installation and operation of an automated collection tool for personal information, and the denial thereof
The company uses 'cookies', which store and bring the use information in from time to time to provide users with individually customized services.
A cookie refers to a small amount of file that the server used to operate the website sends to the user's computer browser, and is also stored on the hard disk of the user's computer.
2.1. Purpose of use of cookies
These are used to provide more convenient services to users by maintaining login sessions and calculating visitor, session, and campaign data for website analysis reports.
2.2. Installation, operation, and denial of cookies
Microsoft Edge: [ ] at the top of the web browser > [Settings] > [Cookies and site permissions]
Chrome: Mark [ ] at the top of the web browser > [Settings] > [Privacy and Security] > [Cookies and other site data]
Internet Explorer: [Tools] at the top of the web browser → [Internet Options] → [Privacy] → [Advanced]
Users have a choice regarding cookies. Where users deny to store cookies, there may be difficulties in using customized services.
8. Department of request on access of personal information
The company is doing its best to ensure that users can use the service safely. The users are responsible for maintaining the security of the password related to the users’ personal information. As the company never directly asks users about their personal information in any way, please be especially careful to prevent your personal information from being leaked to others. The company has designated the privacy officer as follows, to collect opinions and handle grievances regarding personal information.
1.1 Privacy Officer
Name: Seokhwan Lee
Position: CTO
Email: cs@mammothlabs.io
Users may contact the privacy officer for matters concerning all inquiries, handling of grievances, remedial compensation in relation to personal information protection that arise while using the company's services.
9. Change of Privacy Policy
This Privacy Policy takes effect on Jan. 25, 2024.
Last updated